Please note: The conditions written here are the principal terms of any booking or contract for my service. In addition to these terms, our school, local authority or independent organisation will receive a quotation or estimate which will include any particular conditions and terms specific to your booking.
Your school, local authority or independent organisation will be named throughout all documentation. You will be purchasing services from Outdoor Adventure Scotland (OAS).
By engaging or buying a service from OAS, you are also agreeing to these terms.
OAS will provide you with clear details of what you are purchasing before agreement is made on the service, including professional fees, preparation, risk assessment, site recce and any materials & supplies required in the provision of the service.
Planning, preparation and purchase of appropriate materials will begin after your school, local authority or independent organisation has confirmed in writing your agreement of the service and the total costs. Any changes made to the service, materials or supplies will be noted and fees adjusted to accommodate these changes. OAS will send you an update of fees.
OAS will require either a Deposit of up to 30% of fees or full payment depending on when your service is to be provided. OAS will only be return your Deposit should an unlikely change of circumstances mean that OAS has to cancel the booking.
OAS will send you confirmation of the details of your booking and your payments.
If you cancel your booking within and including seven days of the booking taking place, your Deposit will not be re-funded and you agree to pay 60% of the total booking cost of service fees and materials.
If OAS makes an informed decision and judges that the weather or other environmental conditions need a change to the itinerary then OAS will make appropriate changes even if it means the original plan has to be changed. OAS has to have this flexibility as everyone's safety and welfare is the most important aspect of our work. Such changes may be made before or during the event.
OAS will tell you clearly why the changes are being recommended and what the likely revised itinerary is. Please note that weather is only one of the criteria which will affect decision-making.
Your school, local authority or independent organisation is obliged to pay and make your own arrangements for any facility charges which are incurred in the planning and preparation of OAS providing your school, local authority or independent organisation with the agreed service and materials.
Your school, local authority or independent organisation will receive an invoice for the balance of fees and materials and as part of this agreement, your school, local authority or independent organisation is agreeing to to pay the invoice for the balance of fees and materials withing 15 working days of the service being provided.
Payment after this period will incur a charge of an additional 5% of the total invoice (Deposit + final payment + 5%) and an additional 5% of the total invoice for services and materials for each part or full calendar month after the first month.